I help small businesses answer two questions - What should we do about automation and AI? And how do we make it happen?

Products

As a small business owner, you’re in a great spot to make the most of AI and automation. You’re not weighed down by red tape like the big companies. You can move fast, make quick decisions, and grab opportunities before anyone else does. With a few smart tools, you can add amazing features to your business without spending a fortune. Best of all, you can claw back the time that admin tasks have been eating up: the kind of stuff you didn’t sign up for when you started out. Think about what you could do with that time: create, grow, or just catch your breath.

Packaged systems that tackle everyday business headaches. These systems are easy to use, affordable, and flexible. You can run them on their own or mix and match to build something that fits your business perfectly. Most are ready to go in less than a day, so you can start seeing results fast.

"We're losing money because of missed calls"

Every time an inbound call to your business goes unanswered, we'll send a text message back to the caller within seconds. When they reply, we'll push you a text message, where you can continue the chat. Try it out!

"We're drowning in messages from every direction"

If you’re juggling chats with customers on email, SMS, WhatsApp, Facebook, Instagram, and more, it’s time to bring order to the chaos. Our Universal Inbox puts all your conversations in one place, so you always know what’s going on. Manage everything from your phone and never miss a thing.

"We’re losing customers because we can’t handle their questions fast enough"

Let an AI chat assistant handle the questions your customers ask most, such as opening times, prices, and services. It can even book appointments straight into your team’s calendar. Give your customers instant answers while freeing up your time to focus on other things.

"We’re stuck choosing between upsetting the customer in front of us or the one calling on the phone."

Take it a step further with AI Voice. Like an AI chat assistant, but for incoming telephone calls. It can answer customer queries about opening times, prices, and services, and even book appointments directly into your team’s calendar. Give your customers a professional experience while lightening the load on your team.

"We need more reviews but don’t have time to ask for them."

Happy customers are your best marketers, but it’s hard to find the time to ask for reviews when you’re running the show. With our automated review generation and management system, you can send polite requests to your customers right after they’ve interacted with your business. It follows up automatically, collects their feedback, and even helps you manage reviews across platforms. Spend less time chasing reviews and more time building your reputation.

"We’ve lost touch with too many of our past customers."

Don’t let your valuable customer relationships fade away. Our database reactivation system automatically gets back in touch with customers you haven’t seen for a while. By sending timely and personalised messages, it helps rekindle their interest, bring them back through your doors, and keep your business top of mind, all without adding to your workload.