Systems Review

You don't need another tool
You need a clear picture of how your systems actually work together (or don’t), plus a practical plan to fix it. That’s what the System Review delivers.
System Review
Who this is for
If time has multiplied your systems - and your workarounds - you’re probably:
- Copying data between three places and wondering why this is still a thing
- Expert at managing dysfunction (because it’s your dysfunction)
- Mistaking familiarity for control - the workarounds are driving you
- Playing an old game with new rules
If that sounds familiar, a System Review swaps chaos for clarity - and gives you calm confidence in what to fix first.
What you get
A fast, built around your people review of your current systems, ways of working and problems - and a clear route to a smoother future state.
- Systems map (now to next): a single, visual view of your stack today and what “good” looks like next.
- Concise findings report: ranked opportunities to simplify, connect and automate - from quick wins to bigger changes.
- Recommendations you can act on: fewer tools where it makes sense, practical connections between systems, automation ideas and useful AI tasks.
- Impact on time and cost: rough yearly time saved and likely cost savings (for example, cutting duplicate software).
- Step-by-step plan: phases, timelines and estimated costs.
How it works
Stage 1 - Understand and recommend (2–3 weeks)
- Kickoff meeting with your lead to set goals and boundaries.
- 1:1 interviews with leaders and key staff to learn how things really work (not just what's on paper).
- Quick review of your tools and key steps - no heavy homework for your team.
- We pull together what we find: missing bits, duplicate work, slow manual steps, accessibility issues, and chances to connect tools or automate.
- Delivery of your systems map, findings and recommendations.
Optional module: Service mapping workshop (if your ways of working aren't written down)
We run a focused workshop with leaders or department heads to map how the work really happens.
- Map the customer or service journey
- Behind-the-scenes map: where things happen, who does them, what data is recorded and where it goes
- Spot the gaps: handovers that break, duplicate effort, breaks in continuity, and accessibility issues
Adds half a day to Stage 1. You leave with a clear map and clearer recommendations.

Stage 2 - Implementation (optional, 3–6 weeks)
Put the plan into action with minimal disruption:
- Connect your key systems
- Automate the right tasks
- Build AI helpers (for example, search, summarising, classifying)
- Provide training and documentation get your team up to speed
Choose the pieces you want; we work together and at your pace.
Why it works
Most system audits drown you in documentation. This one is designed for momentum:
- Starts with your goals: built on how your team really works day to day
- Low disruption: fast turnaround
- Practical: ideas you can actually put into practice
- Accessible: easy to use for everyone, throughout
Pricing
- Stage 1 (System Review): typically £3,000 to £9,000, depending on the size and complexity of your organisation.
- Stage 2 (Implementation): pricing depends on the findings and recommendations from Stage 1 - we propose options and estimates after the review.
You stay in control of any other tool costs. In many cases, the Review reduces your current software spend by retiring duplicate tools, cutting unused seats and getting more from products you already pay for - while also saving time and reducing friction.
Why Volcano Base
Volcano Base is Phil Dearson (with occasional friends and a few well‑behaved AI assistants). I help leadership teams untangle systems and build momentum with a people-first, ethical approach to automation.
I’ve supported organisations across charity, membership, education and commercial sectors - from national non-profits to growing teams.
Next steps
Fancy swapping tangled systems for a tidy, scalable setup?
Get in touch and let’s see if a System Review is the right move.
FAQ
Do we have to do Stage 2?
No. You’ll have everything you need to take it forward your way - with us, with your existing partners, or your own team.
Will this slow everyone down?
No. Interviews are short and focused. We handle the heavy lifting; you get clarity fast.
We’ve mapped our processes already - is this a duplicate?
We build on what you’ve done. The Review connects the dots and focuses on where changes will actually remove friction.
Is this just for tech‑savvy teams?
No. We translate the tech into plain English and plan changes around your people.
What about security and data privacy?
We work confidentially, with clear terms, and respect your data and policies.