AI
            
        Surprising kindness
            Pretty much everyone has warned me off helping small businesses.
        
        
     
        
                    
    
                
    
            
                AI
            
        The vomit comet
            How are UK SMEs using AI and automation?
        
        
     
        
                    
    
                
    
            
                Automation
            
        Stop working so hard
            Many small business owners feel like they’re on a hamster wheel. I help them get off it.
        
        
     
        
                    
    
                
    
            
                AI
            
        Free-fall parachute crochet
            Take it from me - you can try to crochet a parachute while in free-fall, but it won’t work. You will eventually hit the ground. Hard. It’ll hurt.
        
        
     
        
                    
    
                
    
            
                Work
            
        Operation Monorail
            The offer is taking shape.
        
        
     
        
                    
    
                
    
            
                AI
            
        Automating with your tone-of-voice
            Using generative AI without sounding like a robot.
        
        
     
        
                    
    
                
    
            
                Future
            
        Five Years
            What to expect over the next five years.
        
        
     
        
                    
    
                
    
            
                AI
            
        AI search needs your data
            Manual search can sometimes find better solutions that AI misses, though most people wouldn’t notice or care.
        
        
     
        
                    
    
                
    
            
                AI
            
        Let AI inform your creativity
            If you're feeling frustrated by AI's shortcomings, you might be expecting too much from it.
        
        
     
        
                    
    
                
    
            
                AI
            
        Too many transcription agents
            Getting overwhelmed by all the AI transcription agents joining your meetings? You're not alone.
        
        
     
        
                    
    
                
    
            
                AI
            
        The problem with AI is us
            While AI's potential seems boundless, human nature and societal structures often stand in the way of its most ambitious proposals.
        
        
     
        
                    
    
                
    
            
                AI
            
        Basic AI training
            Basic AI training can help when trying to coordinate the use of AI tools across and between teams.
        
        
     
        
                    
    
                
    
            
                AI
            
        AI made me obsolete
            The only way to stay in the game is to reinvent yourself repeatedly.
        
        
     
        
                    
    
                
    
            
                AI
            
        UX tips for chatbot trust
            While experimenting with Formless, I learned a few things about chatbot UX and trust.
        
        
     
        
                    
    
                
    
            
                AI
            
        Evergreen AI principles
            In the trough of disillusionment, general negativity is to be expected. The genie is out of the bottle so we should get on with adapting to it.
        
        
     
        
                    
    
                
    
            
                AI
            
        It's not game-changing if the game doesn't change
            When the developers of new technology (and, yes, I'm thinking mainly about AI models here) claim their work is "game-changing", I wonder "Well, is it really?"
        
        
     
        
                    
    
                
    
            
                AI
            
        The age of synthetic computing
            What sets Synthetic Computing apart is its ability to understand context and establish connections across domains.
        
        
     
        
                    
    
                
    
            
                AI
            
        Priorities for a new world
            With so many options, and such wide-ranging change across so many functions, how can you possibly prioritise?