Base Operations
First trimester
Earlier this week someone asked me what I’d been making since starting on this adventure.
Automation
Automation vs Augmentation
I've been watching the business world tear itself apart over automation versus augmentation. It's like watching two groups argue whether a knife is for cutting or slicing.
Base Operations
Quantum of Slipper
The weirder the technology gets, the more of it I'm doing.
AI
Surprising kindness
Pretty much everyone has warned me off helping small businesses.
AI
The vomit comet
How are UK SMEs using AI and automation?
Automation
Stop working so hard
Many small business owners feel like they’re on a hamster wheel. I help them get off it.
Consulting
The small business advantage
This week I’ve been really grateful for some help from friends.
AI
Free-fall parachute crochet
Take it from me - you can try to crochet a parachute while in free-fall, but it won’t work. You will eventually hit the ground. Hard. It’ll hurt.
Work
Operation Monorail
The offer is taking shape.
AI
Automating with your tone-of-voice
Using generative AI without sounding like a robot.
Future
Five Years
What to expect over the next five years.
Automation
Getting started with automation
Want to reduce your workload and stress by automating some tasks? Find out how to get started.
AI
Evergreen AI principles
In the trough of disillusionment, general negativity is to be expected. The genie is out of the bottle so we should get on with adapting to it.
Automation
What should you automate?
Automation operates on tasks, not entire jobs.
Algorithms
Decision models and trust
I’m interested in why decision models are important, now and in the unfolding future.