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How to leave without causing a scene

· 6 min read

How to leave without causing a scene

On the perfectly reasonable quest to stop renting your own brain from California

Gardens Don't Have Go-Live Dates

· 7 min read

Gardens Don't Have Go-Live Dates

On the fiction of finished, the wisdom of seasons, and why your client's slow testing is actually a feature

ROM and RAM

· 6 min read

ROM and RAM

Your second brain has been storing everything. Here's what happens when it starts working.

The Season Doesn't Ask

· 6 min read

The Season Doesn't Ask

On Eostre, spring, and the environment changing whether you're ready or not.

What happens when your team hires itself?

· 10 min read

What happens when your team hires itself?

Your synthetic team is better organised than your human one. That's not a compliment to the robots.

The Square Peg Paradox

· 8 min read

The Square Peg Paradox

Companies have spent decades building hiring systems that filter out the one quality they're about to need most.

The Threshold

· 7 min read

The Threshold

Work is crossing one.

The End of the Explainer

· 6 min read

The End of the Explainer

You stopped explaining. You built the thing instead.

Rite of the Magician

· 6 min read

Rite of the Magician

A loser's guide to almost being successful

Standard Deviation

· 7 min read

Standard Deviation

The rules are being written. You weren't invited. You should probably know what they say.

I turned myself into a download

· 7 min read

I turned myself into a download

Personal software is here, and I made some. Here's why.

Waiting for Godbot

· 4 min read

Waiting for Godbot

In which nothing happens, twice.

Do nothing

· 4 min read

Do nothing

An unfashionable benchmark

AI lubricates workflows

· 4 min read

AI lubricates workflows

Reducing the distance from intent to outcome

When AI gets a body

· 6 min read

When AI gets a body

From assistants to representatives

Edge Cases and Peripheral Creatures

· 5 min read

Edge Cases and Peripheral Creatures

Where assumptions slip on the banana peel of reality

Systems Tai Chi

· 5 min read

Systems Tai Chi

Turning constraint into momentum

Survival isn't mandatory

· 4 min read

Survival isn't mandatory

You don't have to change anything

A Founder's Guide to Applied AI

· 6 min read

A Founder's Guide to Applied AI

Five steps to take

AI search needs your data

· 3 min read

AI search needs your data

Manual search can sometimes find better solutions that AI misses, though most people wouldn’t notice or care.

How to apply AI and automation in your business

· 3 min read

How to apply AI and automation in your business

Top-down or bottom-up

Into the mind garden

· 3 min read

Into the mind garden

Your brain is wired to adapt. So let it.

Let AI inform your creativity

· 3 min read

Let AI inform your creativity

If you're feeling frustrated by AI's shortcomings, you might be expecting too much from it

The Core #1: Un-bewildering is the job

· 1 min read

The Core #1: Un-bewildering is the job

Everyone is bewildered, especially about technology. Saying 'I don't know, but I have an idea...' is a superpower.

Too many transcription agents

· 3 min read

Too many transcription agents

Getting overwhelmed by all the AI transcription agents joining your meetings? You're not alone.

White paper: AI - Preparing for 2030

· 1 min read

White paper: AI - Preparing for 2030

White paper exploring how organisations might prepare for 2030

The Core #2: Change has frequencies

· 1 min read

The Core #2: Change has frequencies

Not all change is the same. Think of change in terms of frequencies — some things shift slowly over years, others move at a rapid pace.

The Core #3: Say it simply

· 1 min read

The Core #3: Say it simply

It doesn't matter how much expertise you have if people don't understand you. Simple language, metaphors, and analogies beat jargon every time.

The Core #4: Don't automate the good stuff

· 1 min read

The Core #4: Don't automate the good stuff

Once you start automating, it's tempting to automate everything. But some things are worth doing yourself.

The Unemployables

· 4 min read

The Unemployables

At a certain point in your career, you stop being a candidate and start being a threat.

The Core #5: What stands in the way becomes the way

· 2 min read

The Core #5: What stands in the way becomes the way

Obstacles and points of friction are signposts to the stuff that matters most — not things to regard with irritation.

The Core #6: Surveillance capitalism is unethical

· 2 min read

The Core #6: Surveillance capitalism is unethical

Extracting and monetising personal data at scale is unethical. Analytics is fine; harvesting your digital self to sell to ad networks is not.

The Core #7: Admin isn't for humans

· 1 min read

The Core #7: Admin isn't for humans

Admin is just moving data from one place to another. It's amazing how much modern work is just admin — and how much of it could be automated.

The Core #8: People first, technology last

· 1 min read

The Core #8: People first, technology last

If the technology doesn't help you or your team achieve the things you're trying to, you're doing it wrong.

The Core #9: Meetings are for decisions

· 1 min read

The Core #9: Meetings are for decisions

A meeting is not a habitat. If it doesn't end with a decision, it was a group hallucination with a calendar invite.

The Core #10: Best practice is a myth

· 1 min read

The Core #10: Best practice is a myth

"Best" can get you in a lot of trouble, especially if it's someone else's definition of best.

Revenge of the admin

· 4 min read

Revenge of the admin

Who's serving who?

Dead Money

· 4 min read

Dead Money

Or the spectral payroll

Why your dentist still doesn’t know your name

· 5 min read

Why your dentist still doesn’t know your name

We're going spelunking in the Filing Cabinet of Doom

The secret life of small systems

· 4 min read

The secret life of small systems

Or how to outsmart the software cartel

Same ingredients, different kitchen

· 4 min read

Same ingredients, different kitchen

Choose a seasoned cook

Enough

· 3 min read

Enough

Or how to spot a Porg

My current systems (Q3 2025)

· 7 min read

My current systems (Q3 2025)

What runs the Volcano Base?

Curiosity Patch Notes

· 3 min read

Curiosity Patch Notes

Where enthusiasm and experience play musical chairs

Voicing the dog

· 4 min read

Voicing the dog

Anthropomorphism as interface

When the cloud sneezes

· 3 min read

When the cloud sneezes

No cloud tool is entirely storm-proof

Drawing lines in the digital sand

· 4 min read

Drawing lines in the digital sand

Computers are indifferent sand

Do you love your systems?

· 3 min read

Do you love your systems?

Would you make them a cup of tea?

Exit not found (please consult the minotaur)

· 3 min read

Exit not found (please consult the minotaur)

Familiarity is not mastery. It’s just a longer leash.

The proposal that wasn’t

· 4 min read

The proposal that wasn’t

How do you write a brief if you don't know what's possible?

An Ideal Customer Profile walks into a bar...

· 4 min read

An Ideal Customer Profile walks into a bar...

Searching for patterns over profiles

Synthetic minds

· 3 min read

Synthetic minds

We’re still the only real intelligence in the room, and that's scary

243 days later

· 4 min read

243 days later

So far so good. Wish me ongoing luck, please

How to show up in AI models

· 5 min read

How to show up in AI models

It's not as hard as you might think

Schrödinger’s employee

· 3 min read

Schrödinger’s employee

On being both integral and entirely external

Horses with roller skates

· 3 min read

Horses with roller skates

Or how not to use AI unless you’re keen on high-velocity chaos

Mapping the path to outcome

· 4 min read

Mapping the path to outcome

When creating AI systems, you need to think in reverse

It can be better than this

· 3 min read

It can be better than this

When I was a kid it seemed that, in general, growing up involved progress

Nothing is future-proof

· 3 min read

Nothing is future-proof

When it comes to LLMs, "future-proof" is the punchline before the pratfall

AI arts and crafts

· 4 min read

AI arts and crafts

Rabbit holes full of video production and synthetic personalities

Spotting quick wins

· 3 min read

Spotting quick wins

Here’s another freebie for newsletter subscribers. A simple tool that helps you spot quick wins for AI and automation in your business.

What a difference a day makes

· 5 min read

What a difference a day makes

You can get a lot done in a day

First trimester

· 4 min read

First trimester

Earlier this week someone asked me what I’d been making since starting on this adventure

Don't let the tools choose you

· 3 min read

Don't let the tools choose you

Just because you have access to something doesn't mean it deserves access to you

Tazzing about

· 3 min read

Tazzing about

From explorations into AI cinema to the dual carriageways of Kent

Automation vs Augmentation

· 3 min read

Automation vs Augmentation

I've been watching the business world tear itself apart over automation versus augmentation. It's like watching two groups argue whether a knife is for cutting or slicing.

Quantum of Slipper

· 3 min read

Quantum of Slipper

The weirder the technology gets, the more of it I'm doing

Turning a corner

· 3 min read

Turning a corner

For the first time this year, I feel like I’m making a difference

Surprising kindness

· 3 min read

Surprising kindness

Pretty much everyone has warned me off helping small businesses

The vomit comet

· 4 min read

The vomit comet

How are UK SMEs using AI and automation?

Stop working so hard

· 4 min read

Stop working so hard

Many small business owners feel like they’re on a hamster wheel. I help them get off it.

The small business advantage

· 4 min read

The small business advantage

This week I’ve been really grateful for some help from friends

Free-fall parachute crochet

· 5 min read

Free-fall parachute crochet

Take it from me - you can try to crochet a parachute while in free-fall, but it won’t work. You will eventually hit the ground. Hard. It’ll hurt.

Operation Monorail

· 5 min read

Operation Monorail

The offer is taking shape

Fear is the mind killer

· 4 min read

Fear is the mind killer

Starting to document my crash-and-burn

Automating with your tone-of-voice

· 2 min read

Automating with your tone-of-voice

Using generative AI without sounding like a robot

Five Years

· 4 min read

Five Years

What to expect over the next five years

The problem with AI is us

· 3 min read

The problem with AI is us

While AI's potential seems boundless, human nature and societal structures often stand in the way of its most ambitious proposals

Basic AI training

· 3 min read

Basic AI training

Basic AI training can help when trying to coordinate the use of AI tools across and between teams

AI made me obsolete

· 2 min read

AI made me obsolete

The only way to stay in the game is to reinvent yourself repeatedly

UX tips for chatbot trust

· 3 min read

UX tips for chatbot trust

While experimenting with Formless, I learned a few things about chatbot UX and trust

Getting started with automation

· 2 min read

Getting started with automation

Want to reduce your workload and stress by automating some tasks? Find out how to get started.

Evergreen AI principles

· 3 min read

Evergreen AI principles

In the trough of disillusionment, general negativity is to be expected. The genie is out of the bottle so we should get on with adapting to it.

Illuminating the dark forest

· 3 min read

Illuminating the dark forest

Could indieweb practices bring some illumination from the cozy web to the corporate dark forest?

How to become obsolete

· 2 min read

How to become obsolete

People are worried about becoming obsolete. They want to know what to do to prevent that eventuality. It can be useful to think about a problem in reverse.

Processing for retrieval

· 5 min read

Processing for retrieval

Having previously covered the Capture part of the CPR approach, now we look at Processing and Retrieval

Frictionless capture

· 5 min read

Frictionless capture

Techniques for capturing useful stuff in your personal database or second brain

Your personal database

· 5 min read

Your personal database

PKM enthusiasts sometimes refer to personal databases as their second brain. Today, mine is souped-up with AI to allow for additional laziness.

CPR for your mind

· 3 min read

CPR for your mind

Leaders that don't start adopting "clever-lazy" technologies are unlikely to be around in a few years. So I'll be explaining some of the things I've found that work, and some of the pitfalls to watch out for.

It's not game-changing if the game doesn't change

· 3 min read

It's not game-changing if the game doesn't change

When the developers of new technology (and, yes, I'm thinking mainly about AI models here) claim their work is "game-changing", I wonder "Well, is it really?"

Threads - will we never learn

· 3 min read

Threads - will we never learn

Please don't get excited by Meta's new Twitter competitor Threads. It's the same old unethical, exploitative BS wrapped up in a new skin.

The age of synthetic computing

· 2 min read

The age of synthetic computing

What sets Synthetic Computing apart is its ability to understand context and establish connections across domains

Priorities for a new world

· 2 min read

Priorities for a new world

With so many options, and such wide-ranging change across so many functions, how can you possibly prioritise?

Remembering magic and logic

· 4 min read

Remembering magic and logic

For charities, the main trouble with the old-school procurement approach is that it risks excluding the very people that can help you the most

Getting started with generative AI for charities on a budget

· 3 min read

Getting started with generative AI for charities on a budget

In this article, we will explore some of the ways you can begin to create generative AI content without breaking the bank

How to predict the future

· 3 min read

How to predict the future

Projected futures based on the current state of things, or how things have been in the recent past, are poor predictors of the actual future. Randomness shouldn't be underestimated.

Successful digital projects

· 4 min read

Successful digital projects

The role leaders play in getting successful digital projects going - how to create the right environment, build the right teams, and select the right partners

Forget your digital strategy - do this instead

· 2 min read

Forget your digital strategy - do this instead

An 8 step process for incorporating digital into your existing strategy

Transformation with a small t

· 2 min read

Transformation with a small t

Often, a small, bottom-up approach can be more effective than a mandate from on-high

Your organisation exists to serve people's needs

· 4 min read

Your organisation exists to serve people's needs

It’s easy to lose sight of the point of having an organisation in the first place

Digital operations on a budget

· 5 min read

Digital operations on a budget

I've been spending time looking at what you can do to upgrade your digital operations if you're on a shoestring budget

The fediverse - social media vs social contract

· 3 min read

The fediverse - social media vs social contract

The fediverse is a collection of thousands of independent social media servers that communicate with each other seamlessly, operating like a single social network

Remote collaboration

· 2 min read

Remote collaboration

As someone who's successfully worked remotely for the last 8 years or so, if there is poor collaboration or creativity, it's down to the business approach rather than the physical location of the participants

Riding out the clusterfuck

· 2 min read

Riding out the clusterfuck

The socio-economic clusterfuck has us all taking cover under the metaphorical table as the metaphorical nukes go off

Coping with apocalypse fatigue

· 3 min read

Coping with apocalypse fatigue

There’s been so much bad news for such a long time, with no clear way to make things better, it’s easy to get worn out by it all

What should you automate?

· 2 min read

What should you automate?

Automation operates on tasks, not entire jobs

Innovation - it's economics all the way down

· 7 min read

Innovation - it's economics all the way down

Innovation occurs in the dizzying interplay of forces across all levels of society

Decision models and trust

· 5 min read

Decision models and trust

I’m interested in why decision models are important, now and in the unfolding future

A neo-commonwealth

· 4 min read

A neo-commonwealth

The internet has started to seem increasingly centralised, with power and control resting in the hands of a few organisations - corporate and governmental

In the future, who wants advertising?

· 5 min read

In the future, who wants advertising?

In the future, who actually wants advertising?

Microbes and the future of work

· 5 min read

Microbes and the future of work

I like to think of businesses as organisms. It can sometimes make complex change easier to grasp

On artificial reality

· 5 min read

On artificial reality

Welcome to this content item

Blockchain - seizing the means of transaction

· 5 min read

Blockchain - seizing the means of transaction

The blockchain enables decentralised, programmatic authentication of a database transaction, requiring no intermediary

Trace Bodies - the metamorphosis of digital identity

· 6 min read

Trace Bodies - the metamorphosis of digital identity

Today, on the internet, everybody knows you’re a dog

Mesh - what happens if you connect everything?

· 5 min read

Mesh - what happens if you connect everything?

The Mesh is coming. It will be chaotic as there are no common standards such as those that permit the internet to operate.